Knoxville, Tennessee · Tue–Fri 10:30a–6p, by appointment · 865.359.0228
— IRS NOTICES & REPRESENTATION
Notices, CP2000 letters, audits, unfiled returns, and balances you can't pay, handled by an Enrolled Agent who can speak to the IRS for you. The first step is understanding what the letter actually says.
— WHERE TO START
For when you just need the facts. We pull your IRS records, show you what's filed, what's owed, and what's missing, and walk you through it in a 20-minute call. Then we tell you the honest next step.
Best for: one or two years in question, no final notice, no garnishment.
For when the IRS is already pressing. We review every letter, pull every year, look at your finances, and hand you a written plan with every deadline mapped and a flat fee for the fix.
Best for: final notices, garnishments, several years owed, unfiled returns, or business taxes.
Both fees go toward the work if you move forward with us (Account Review within 30 days, Diagnostic within 90).
Got a final notice or money being taken? Go straight to The Diagnostic. Those deadlines don't wait.
— WHAT WE HANDLE
Dealing with a balance you can't pay, a lien, a levy, or a garnishment? Same starting point. We pull your transcripts, map where you are in the IRS process, and lay out which options realistically fit, in plain terms.
— REPRESENTATION RIGHTS
Melissa Griffin, EA is an Enrolled Agent, licensed by the U.S. Department of the Treasury with unlimited representation rights before the Internal Revenue Service. That means she can communicate with the IRS directly on your behalf, in any state, on audits, collections, and appeals, so you're not the one trying to translate IRS language under a deadline.
— THE PROCESS
We read the notice together and tell you plainly what it says, what it doesn't say, and the deadline attached to it.
With your authorization, we pull your IRS account transcripts so we're responding to facts, not guesses.
An Enrolled Agent prepares and sends the response, represents you in the matter, and keeps the deadline from running past you.
We confirm the resolution in writing, correct the account, and make sure the issue stays closed.
— QUESTIONS
An IRS letter may be routine or may require a careful response by a stated deadline. Bring it to us before you respond, because the wrong answer, or no answer by the deadline, can turn a routine notice into a real problem.
— NEW HERE?
Just getting started with us? Our onboarding walks you through your first intake, the documents to gather, and booking your first appointment, step by step.
Reviewed by Melissa Griffin, EA — Enrolled Agent, licensed by the U.S. Department of the Treasury to represent taxpayers before the IRS.
Last reviewed September 9, 2026
— START WITH THE DIAGNOSTIC
Bring it to The Diagnostic, $497 for 90 minutes, and leave with a written plan and the deadline under control.