Can you actually talk to the IRS on my behalf?

Yes. As an Enrolled Agent, Melissa is licensed by the U.S. Department of the Treasury and has unlimited representation rights before the IRS, meaning she can represent taxpayers on any matter, in any state.

I haven't filed in several years. Where do we start?

With transcripts, so we know exactly what the IRS has on record for you. From there we work through the unfiled years methodically, one at a time.

Do you promise a specific settlement amount?

No, and anyone who does before pulling your transcripts and reviewing your full financial picture isn't giving you an honest answer. We'll tell you the real, available options once we know your situation.

What about a lien, levy, or wage garnishment?

These are serious, but they follow a defined process with defined options at each stage. We'll walk you through where you are in that process and what can realistically be done from here.

Is this going to cost me a fortune?

We'll give you a clear scope and fee before any representation work begins. There's no engagement, and no fee, until you've agreed to it in writing.

Knoxville, Tennessee · Mon–Sat 10a–7p, by appointment · 865.359.0228

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— TAX RESOLUTION

An IRS notice isn't the end of the story. It's the start of a conversation.

Back taxes, unfiled returns, liens, levies, and payment plans, handled with an Enrolled Agent who can represent you directly before the IRS.

Book The Diagnostic · $497 Tax debt resolution

— WHERE TO START

Every resolution case starts with The Diagnostic.

$497 · 90 MIN

The Diagnostic

A full look at your tax position, your books, your entity, and your systems, with a written plan after. For IRS matters, this is where we read your notice, map where you stand, and lay out the realistic options in front of you.

Book The Diagnostic

Fee credited toward a qualifying engagement started within 90 days.

— WHAT WE HANDLE

Situations we work through with clients.

IRS notices and letters that need a response
Back taxes owed from prior years
Unfiled returns, one year or several
Liens and levies already in place
Wage garnishment concerns
Setting up an installment payment plan

— REPRESENTATION RIGHTS

An Enrolled Agent can speak for you.

Melissa Griffin, EA is an Enrolled Agent, licensed by the U.S. Department of the Treasury with unlimited representation rights before the Internal Revenue Service. That means she can communicate with the IRS directly on your behalf, in any state, on audits, collections, and appeals, so you're not the one on the phone trying to translate IRS language by yourself.

— THE PROCESS

A calm, methodical process.

No. 01
Consult
We start with a plain conversation about the notice or situation you're facing, and what it does and doesn't mean.
No. 02
Transcripts & analysis
With your authorization, we pull your IRS account transcripts and get a full, accurate picture of where things actually stand.
No. 03
Review your options
We lay out the realistic paths available for your situation, in plain terms, so you can decide how you want to proceed.
No. 04
Representation
If you choose to move forward, an Enrolled Agent represents you directly with the IRS on the matter.

— QUESTIONS

What people ask us first.

Read it, note any response deadline, and don't ignore it, but you also don't need to panic. Many notices are routine. Bring it to a consultation and we'll tell you plainly what it means.

— NEW HERE?

Just getting started with us? Our onboarding walks you through your first intake, the documents to gather, and booking your first appointment, step by step.

Start onboarding

— START WITH THE DIAGNOSTIC

Got a notice sitting on your counter?

Bring it to The Diagnostic, $497 for 90 minutes, and leave with a written plan. Dealing with a balance you can't pay? See tax debt resolution.