Knoxville, Tennessee · Mon–Sat 10a–7p, by appointment · 865.359.0228
Client Portal →
— INDIVIDUALS & FAMILIES
Your return, prepared by a real , not a seasonal kiosk.
W-2s, families, credits, multi-state moves. We handle personal returns for clients across all 50 states, with secure intake from wherever you are.
— WHAT'S COVERED
Who we prepare returns for.
- W-2 wage earners, single or multiple jobs
- Married couples, filing jointly or separately
- Families claiming dependents and eligible tax credits
- Retirees with Social Security, pension, or investment income
- Multi-state returns, for clients who moved or work across state lines
- First-time filers who just need someone to walk them through it
— HOW IT WORKS
From booking to e-file.
- No. 01
Book a time
Grab a spot on the calendar that works for you, or start with our secure intake if you're ready to get going.
- No. 02
Secure intake
Your documents go into our secure intake form, not an email inbox or a text thread. Nothing sensitive ever sits in a chat.
- No. 03
Preparation
Melissa or a preparer on our team prepares your return, using the documents and answers you provided.
- No. 04
Review together
We walk through the return with you before anything is filed, so you know exactly what's being submitted and why.
- No. 05
E-file
Once you sign off, we e-file with the IRS and your state, and you get confirmation the same day.
— AFTER YOU FILE
Checking on your refund.
Once your return is filed, refund status and timing come directly from the IRS, not from us. Use their tracker for the most accurate, current status, or check our own refund status page for how to read what it tells you.
— QUESTIONS
What families ask us first.
No. We're based in Fountain City, but our secure intake and e-filing let us prepare returns for clients in all 50 states.
— LET'S GET STARTED
Ready to have your return handled by someone you can call back?
Book a time, or start your secure intake today.