Knoxville, Tennessee · Mon–Sat 10a–7p, by appointment · 865.359.0228
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— OUR PREPARERS
One , reviewing every return.
Melissa Griffin, EA leads the practice, and every return prepared here, no matter who typed it, gets a second review before it's filed.
— LEADING THE PRACTICE
Melissa Griffin, EA
Enrolled Agent · IRS Certifying Acceptance Agent
Melissa is an Enrolled Agent, licensed by the U.S. Department of the Treasury to represent taxpayers before the IRS, and an IRS Certifying Acceptance Agent for ITIN applications. She's also the instructor behind HB Academy, provider number SGOXP.
Every return prepared under the HB name is reviewed against the same standard she built her own practice on, whether she typed the return herself or a trained preparer on her team did.
— HOW THE TEAM WORKS
The Refund2Income-trained preparer model.
Preparers who work alongside Melissa are trained through Refund2Income, HB Academy's tax preparer training program. They don't show up with a generic certificate; they've gone through the same curriculum Melissa built and teaches herself.
That training doesn't replace review. One hundred percent of returns prepared here are second-reviewed before they're filed. Nothing goes out the door on one person's read alone.
We're not going to invent a roster of names and headshots to look bigger than we are. What we can tell you honestly is how the work actually gets checked, and that every return has more than one set of eyes on it.
— WHY IT MATTERS
Why the second review matters.
A second set of eyes catches the kind of thing a single preparer, however careful, can miss on a long day: a transposed number, a missed form, a credit that needed one more question asked. That review happens before your return is filed, not after something goes wrong.
— READY WHEN YOU ARE
Sit down with a preparer who takes this seriously.
Bring your documents and your questions. Every return we file gets reviewed before it goes out.